How Can We Help Today?
Owned and operated by Movexa Athletics, our team is ready to answer your questions about simulators, machines, and more.
Choose Your Preferred Channel
Frequently Asked Questions
How long does shipping take?
Handling time is 1 to 3 business days, with transit taking 5 to 8 business days after that. Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI).
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to follow your package in real time. If you have not received tracking information within 3 business days, feel free to contact us.
What is your return policy?
We offer 30-Day Returns on eligible items. Please review our Return Policy page for full details on condition requirements and how to start a return.
Can I exchange a product for a different model?
Yes, exchanges are available within the return window. Contact us with your order number and the item you would like instead, and we will walk you through the process.
What kind of space do I need for a golf simulator?
Most golf simulators require a ceiling height of at least 9 to 10 feet and enough depth for a full swing. Check each product listing for specific space recommendations based on the model.
Are your pitching machines suitable for younger players?
Many of our baseball pitching machines offer adjustable speed settings designed to accommodate a range of skill levels. Review the product details to find the right fit for your player's age and experience.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
Drop Us a Line
Business Hours
Our Commitment to You
Timely Responses
We aim to reply to every inquiry within one business day so you are never left waiting.
Secure Shopping
Your personal and payment information is protected with industry-standard encryption at every step.
Our simulators and training machines are selected for durable construction that stands up to regular use.
30-Day Returns
If something is not the right fit, our return policy gives you 30 days to start the process.
